FAQ at EmbroideryDK

(Frequently Asked Questions)

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Questions about signing up
1. Is there a minimum subscription period ?
2. How much does it cost to be a full member ?
3. Can I download all the designs for free, when I am a member ?
4. Payment by check/money order
I'm sorry, but it is not possible to pay by check or money order. But the online payment, which is available, is secure.
5. What is the difference between a Classic and a Plus membership ?
6. How can I become a full member ?
7. Can I see the designs before becoming a member ?
8. I live in a country which does not use USD, EURO or GBP - Can I join ?
9. How long time does it take before I can start downloading the designs ?
A. Is my credit card handled securely ?

Questions about the designs
1. How often are new designs added ?
2. How can I download the designs for my Designer 1
3. How can I download the designs for other machines
4. Why isn't all the designs available in all the formats ?
5. Can I make a request for a design ?
6. How can I download the freebies ?
7. Which formats are available ?
8. Problems downloading ?
9. Where do the designs come from ?

Questions about your membership
2. How can I cancel my subscription ?
3. I have forgotten my username and password
4. Do I need to type in my username and password every time ?
5. How can I contact you ?
6. How can I upgrade from Classic to Plus membership ?
7. How can I add AutoMagic Lettering & Monograms to my membership ?
8. Is there a discount available ?
9. Can I change my username or password ?

Questions about AutoMagic Lettering & Monograms
1. What is AutoMagic Lettering & Monograms ?
2. Which formats are available ?
3. How can I add AutoMagic Lettering & Monograms to my membership ?
4. Will new fonts be added to AutoMagic Lettering & Monograms ?
5. What is the price for AutoMagic Lettering & Monograms ?

Questions about EmbroideryDK
1. When did EmbroideryDK start ?