FAQ at EmbroideryDK

(Frequently Asked Questions)

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Questions about signing up
1. Is there a minimum subscription period ?
2. How much does it cost to be a full member ?
3. Can I download all the designs for free, when I am a member ?
4. Payment by check/money order
5. What is the difference between a Classic and a Plus membership ?
6. How can I become a full member ?
7. Can I see the designs before becoming a member ?
8. I live in a country which does not use USD, EURO or GBP - Can I join ?
9. How long time does it take before I can start downloading the designs ?
A. Is my credit card handled securely ?

Questions about the designs
1. How often are new designs added ?
2. How can I download the designs for my Designer 1
a - Left click on the picture of the embroidery you wish to download.
b - Left click on the line that starts with SHV (in right frame).
c - Select ”Run this program from its current location”
d - Select "Yes"
e - Insert a 3.5” disk into your computer. Select "Ok"
f - Insert the disk into your sewing machine, and you are ready to go

3. How can I download the designs for other machines
4. Why isn't all the designs available in all the formats ?
5. Can I make a request for a design ?
6. How can I download the freebies ?
7. Which formats are available ?
8. Problems downloading ?
9. Where do the designs come from ?

Questions about your membership
2. How can I cancel my subscription ?
3. I have forgotten my username and password
4. Do I need to type in my username and password every time ?
5. How can I contact you ?
6. How can I upgrade from Classic to Plus membership ?
7. How can I add AutoMagic Lettering & Monograms to my membership ?
8. Is there a discount available ?
9. Can I change my username or password ?

Questions about AutoMagic Lettering & Monograms
1. What is AutoMagic Lettering & Monograms ?
2. Which formats are available ?
3. How can I add AutoMagic Lettering & Monograms to my membership ?
4. Will new fonts be added to AutoMagic Lettering & Monograms ?
5. What is the price for AutoMagic Lettering & Monograms ?

Questions about EmbroideryDK
1. When did EmbroideryDK start ?