FAQ at EmbroideryDK
(Frequently Asked Questions)
Questions about signing up
1.
Is there a minimum subscription period ?
2.
How much does it cost to be a full member ?
3.
Can I download all the designs for free, when I am a member ?
4.
Payment by check/money order
5.
What is the difference between a Classic and a Plus membership ?
6.
How can I become a full member ?
7.
Can I see the designs before becoming a member ?
8.
I live in a country which does not use USD, EURO or GBP - Can I join ?
9.
How long time does it take before I can start downloading the designs ?
A.
Is my credit card handled securely ?
Questions about the designs
1.
How often are new designs added ?
2.
How can I download the designs for my Designer 1
3.
How can I download the designs for other machines
4.
Why isn't all the designs available in all the formats ?
5.
Can I make a request for a design ?
6.
How can I download the freebies ?
7.
Which formats are available ?
8.
Problems downloading ?
9.
Where do the designs come from ?
All the designs has been digitized by Charlotte Tranum, so the quality of the designs will not vary.
Questions about your membership
2.
How can I cancel my subscription ?
3.
I have forgotten my username and password
4.
Do I need to type in my username and password every time ?
5.
How can I contact you ?
6.
How can I upgrade from Classic to Plus membership ?
7.
How can I add AutoMagic Lettering & Monograms to my membership ?
8.
Is there a discount available ?
9.
Can I change my username or password ?
Questions about AutoMagic Lettering & Monograms
1.
What is AutoMagic Lettering & Monograms ?
2.
Which formats are available ?
3.
How can I add AutoMagic Lettering & Monograms to my membership ?
4.
Will new fonts be added to AutoMagic Lettering & Monograms ?
5.
What is the price for AutoMagic Lettering & Monograms ?
Questions about EmbroideryDK
1.
When did EmbroideryDK start ?
